Because of shipping issues resulting from the Covid-19 pandemic, please allow 6-12 weeks from registration for domestic (U.S.) shipping and 7-14 weeks for international shipping. Please contact us if you haven’t received a shipping confirmation email in that time.
Domestic (US) shipping normally takes 7-10 business days to deliver. International shipping, especially during these unusual times, can take 3-8 weeks to deliver.
Limited-edition items are always on preorder, so it can take up to 2-3 weeks before they start shipping.
Products shipped to locations outside of the US may be charged a fee when received by customs.
MPC membership gift packs are marked as a free gift and, therefore, should not be charged a fee. However, some countries may still levy a fee, even on a free gift that is marked as having very little value. If your gift pack is charged a customs fee, we recommend filing a claim.
Any item purchased in our merchandise shop is eligible for customs fees.
EXCHANGES AND RETURNS
Unfortunately, we cannot offer exchanges or returns for the free gift pack. However, please inquire about options for purchasing a replacement.
If you’d like to return or exchange any merchandise from our store, we will refund you the full amount paid minus any taxes and shipping charges.
Please contact us to inquire about returns and exchanges.
Unfortunately, we cannot provide returns or exchanges on limited-edition items.
NOTE: MPC is not responsible for lost or undeliverable packages. Please ensure that your address is entered correctly.